Terms of service
Welcome to Vitality Sea Moss.
This website is operated by Vitality Sea Moss. Throughout the site, the terms “we,” “us,” and “our” refer to Vitality Sea Moss. We offer this website, including all information, tools, and services available to you, the user, conditioned upon your acceptance of these Terms of Service (“Terms”).
By visiting our site and/or purchasing from us, you agree to these Terms, including additional terms, policies, or notices referenced herein. These Terms apply to all site users, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. By accessing any part of the site, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the site or use our services.
We reserve the right to update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page periodically for changes. Your continued use of the site following any changes constitutes acceptance of those changes. Our online store is hosted on Shopify Inc., which provides the platform enabling us to sell our products and services.
SECTION 1 - ONLINE STORE TERMS
By using this site, you confirm that you are at least the age of majority in your province, state, or country of residence, or you have given consent for any minor dependents to use this site.
You agree not to use our products or services for illegal or unauthorized purposes, including violating any local, national, or international laws. You must not transmit viruses, malware, or any code of destructive nature. A violation of any of these Terms may result in immediate termination of service.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone, at any time, for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, sell, or exploit any part of the service, access to the service, or any content provided on the website without express written permission from us.
SECTION 3 - ACCURACY OF INFORMATION
We strive to ensure that all information on our site is accurate and up-to-date. However, we are not responsible if the information is inaccurate, incomplete, or outdated. The material provided is for general information purposes only and should not be relied upon as the sole basis for decisions.
We reserve the right to modify content on this site at any time without obligation to update prior information. It is your responsibility to monitor changes to the site.
SECTION 4 - MODIFICATIONS TO SERVICES AND PRICING
Prices for our products and services are subject to change without notice. We reserve the right to modify, suspend, or discontinue any service or product at any time without notice. We will not be liable for any changes, suspensions, or discontinuations.
SECTION 5 - PRODUCTS AND SERVICES
Certain products or services may be available exclusively online and may have limited quantities. Products are subject to return or exchange as per our Refund Policy.
We reserve the right to limit sales of products to specific geographic regions or individuals.
Sea Moss Gel Shipping: Due to its perishable nature, Sea Moss Gel is only available for shipping within Canada, where same-day or next-day delivery services are accessible.
SECTION 6 - PICKUP LOCATION
We offer a pickup option for customers at our location in Brampton, Ontario. Pickup times will be pre-arranged and confirmed via email or phone once the order is ready.
SECTION 7 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order. At our discretion, we may limit or cancel quantities purchased per customer, household, or order. These restrictions may include orders placed under the same account, credit card, or shipping address.
You agree to provide accurate, complete, and updated billing and account information for all purchases. Please promptly update your details to ensure smooth transactions.
SECTION 8 - SHIPPING AND DELIVERY
Orders require 3-5 business days for processing unless otherwise specified.
Shipping rates are calculated at checkout. We offer free shipping on select orders over $150 CAD.
Delivery schedules for local drop-offs will be communicated at the end of each week.
Note: We are not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping details provided by customers.
SECTION 9 - OPTIONAL THIRD-PARTY TOOLS
We may provide access to third-party tools without oversight or control. You agree that we provide such tools “as is” and “as available” without any warranties or conditions. Use of optional tools is entirely at your own risk and discretion.
SECTION 10 - THIRD-PARTY LINKS
Our website may include links to third-party websites or services. We are not responsible for the content, products, or services provided by these third-party sites. Please review their terms and policies before engaging in any transactions.
SECTION 11 - USER COMMENTS AND SUBMISSIONS
If you submit reviews, suggestions, or feedback, you agree that we may use, edit, or share such submissions without restriction. You agree not to submit unlawful or offensive material, and you are solely responsible for the accuracy of your submissions.
SECTION 12 - PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your data.
SECTION 13 - ERRORS AND INACCURACIES
Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct such errors, update information, or cancel orders if necessary.
SECTION 14 - PROHIBITED USES
You are prohibited from using the site:
- For unlawful purposes
- To infringe intellectual property rights
- To transmit malicious code
- To spam, phish, or scrape data
- To harass, abuse, or discriminate against others
We reserve the right to terminate access to the service for any prohibited uses.
SECTION 15 - DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that your use of our site will be uninterrupted, error-free, or secure. Products and services are provided “as is” and “as available.”
In no event will Vitality Sea Moss or its affiliates be liable for any direct, indirect, incidental, or consequential damages resulting from your use of the site or services.
SECTION 16 - INDEMNIFICATION
You agree to indemnify and hold harmless Vitality Sea Moss, its affiliates, employees, and agents from any claims or damages arising from your breach of these Terms or misuse of our services.
SECTION 17 - TERMINATION
These Terms remain effective until terminated by either you or us. We may terminate this agreement at any time if you fail to comply with the Terms.
SECTION 18 - GOVERNING LAW
These Terms and any related agreements are governed by the laws of Canada, without regard to conflict of laws principles.
SECTION 19 - CHANGES TO TERMS OF SERVICE
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and it is your responsibility to review them periodically.
SECTION 20 - CONTACT INFORMATION
If you have any questions regarding these Terms, please contact us:
Vitality Sea Moss
Email: itsvitalityseamoss@gmail.com